October 18-20, 2009 | Sheraton Chicago Hotel & Towers | Chicago, IL
Focus Forward: Innovative Solutions for
Small Business Revenue Generation and Growth
Pre-Conference Workshop
Generate More Small Business Profits by Improving Customer Experience
Keynote Presentations
Wells Fargo Capital Management Keynote Address:
After The Fall:” What’s Next For The Economy And The
Financial Market After The ‘Panic of ‘08’?”
Temple University Keynote Address:
Small Business Is Not “Small”
Diamond Bank Keynote Address:
Community Banks Role in Recovery
Scotiabank Keynote Address:
View From The North: Lessons From A Leading Small Business
Banking Group
TRACK A: DEPOSIT AND GROWTH
• Driving Profitable Business Deposit
Growth by Leveraging Analytics
• Rate-Based Products and Deposit Pricing
• How to Acquire New Deposit Customers
• Going for All Household Deposits:
Targeting Business + Owners +
Employees
Concurrent Track Sessions
TRACK B: SALES AND MARKETING
• Building and Protecting Profitability by
Centralizing the Client Experience
• Deposit Maximizing Segmentation for
Small and Medium Businesses
• What Works in Marketing Online to
Small Businesses
• Is There a Specialist in the House?
Growth Lessons from Specialty Small
Business Sales Forces
TRACK C: CREDIT LENDING
• Small Business Loan Automation:
Growing the Portfolio and the
Deposit Base
• Future of Credit Scoring and Automation
• Early Warning Systems
• Problem Asset Management --- Effective
Loss Mitigation Efforts and Techniques to
Reduce Risk
Special Presentations
J.D. Power Small Business Banking
Customer Satisfaction Study
TNS Small Business
Owner Panel
PRESENTED BY
www.sourcemediaconferences.com/SBB09
USE PROMO CODE: USB
800-803-3424 | 212-803-8348
For sponsorship and exhibit opportunities, contact Adam Dadich at
212-803-6089 or adam.dadich@sourcemedia.com